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Baix Corporation's mission is to provide technology solutions that maximize business value and to provide our customers with the insight and tools that enhance their ability to make great IT decisions.  
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Customer Collaboration 

The interactions that you have with your customers are some of the most important functions performed by your business.  They set the tone of your relationship with your existing customers and establish your identity for potential customers who are evaluating everything about their interaction with you.  Customer Care and Collaboration is a tightly intertwined relationship between the business and the information technology teams that provide the solution. Unlike a more static team member communication need, the Customer Care and Collaboration team changes frequently in order to accommodate a huge number of variables.   

Customer Collaboration Solutions
Baix Corporation can help to deliver world-class contact center capabilities for your enterprise including support for Cisco Unified Communications Manager.  
  Intelligent Contact Routing
  Computer Telephony Integration
  Call Treatment 
  Multi-channel Contact Management
  Call Control including self-service and speech recognition
  Social Media Integration

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