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Baix Corporation's mission is to provide technology solutions that maximize business value and to provide our customers with the insight and tools that enhance their ability to make great IT decisions.  
 
 
 
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Operational Excellence Processes
       
"Mastering the Basics"      
 
The team at Baix Corporation has designed and deployed some of the largest private networks in North America including multiple large financial institutions and telecommunications corporations where the network is considered to be critical infrastructure.   In addition our team members have served on the technical advisory boards of some of the largest networking manufacturers and worked with them to develop long-term strategies and road maps for the networking industry.  We understand that the network is the foundation for all other technologies and recognize the impact of outages and delays to our customer's business.

     








 
     
Our Network Infrastructure strategies, architectures and design do not assume that each customer needs to the same level of service out of their network.   We work with each individual customer to determine the critical criteria for their business and then design and implement according to the individual needs of each business.  From low latency requirements to always-on availability to the most cost-effective method to provide access, we can help to find a solution to meets the needs of today and is extensible enough to handle the growth of tomorrow.      
       
We offer the following specialized Operational Excellence Consulting Services:      
       
ITIL Service Operations Planning and Deployment
       
ITIL Service Operations including Incident, Problem, Change,etc      
       
Supplier and Contract Management      
       
Assistance with third party relationships including contract negotiation, SLA development, evaluation of services such as cloud, etc.      
       
SLA Management      
       
Establish processes to define and maintain SLA's      
       
Process Maturity Model      
       
Evaluation of existing processes to determine level of maturity and action plans to increase maturity level      
       
       
 
 
 
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